Last Updated: 2011-07-26

  • Here’s something you need to know from the City of Richmond Department of Public Works: The annual vacuum leaf collection season begins in mid-November. To find out when your neighborhood is scheduled for leaf removal, call our hotline at 646-LEAF, or visit us online at www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: Each city residence is allowed 1 city issued supercan. You can buy up to 2 additional supercans for $55 each. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: The city does not collect bulk and brush on private property. But, if you place the items near the curb or alley and notify us, we will remove it. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: Brush collections should be tied and bundled, no larger than 4 feet in length, 2 to 3 inches in diameter and placed beside your supercan for collection. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: Bulk and brush service requests are worked on a first-come, first-served basis and are scheduled to be completed within 7 to 10 working days. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: Weather permitting, the mowing of public properties, such as city parks, playgrounds and medians usually begins in early to mid-March and continues until late October or early November. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: Before graffiti can be removed from your property, you must submit a signed waiver authorizing the city to enter onto the premises. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: To learn more about becoming a Richmond Tree Steward, contact arborist, Norm Brown at 646-6785. www.RichmondGov.com or call 3-1-1
  • Here’s something you need to know from the City of Richmond Department of Public Works: Each January the City sponsors “Bring One for the Chipper” to collect and recycle Christmas trees. www.RichmondGov.com or call 3-1-1

Who We Are

Public Works is organized around the following primary service units:

  • Engineering & Technical Services
  • Operations Management
  • Administrative and Support Services

Our primary responsibilities regarding services to external customers - citizens and businesses of the city of Richmond - involve transportation and cleanliness. That's why we often say that Public Works keeps Richmond looking good and on the go!

DPW Mission Statement

The City of Richmond Department of Public Works mission is to provide a clean, safe and healthy environment.

DPW Vision Statement

The Department of Public Works will become the organizational leader in customer satisfaction by improving communication, assuring organizational alignment and effecting positive change while preserving our national accreditation.

DPW Values

  • Accountability
  • Teamwork
  • Respect
  • Training
  • Communication
  • Consistency
  • Professional/Organizational Growth

Code of Ethics

Employees of the Richmond Department of Public Works are ambassadors for the city and must adhere to the highest standards of conduct and service as outlined in the city's mission statement and guiding principals. Every Department of Public Works employee, whether in a temporary, probationary or regular full time position, is expected to act in a professional manner at all times.

Contact Information:

Dept of Public Works
City of Richmond
900 E. Broad St., Suite 704
Richmond, VA
23219 USA
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Hours: Monday -Friday
8 a.m. - 5 p.m.
Customer Care Center: 3-1-1

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If you have any questions, please call the City’s Customer Care Center at 3-1-1 or (804) 646-7000

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