Last Updated: 2011-09-26

Three ways to make a service request, just click or call:

  • MPACT (Mayor’s Participation, Action and Communication Team)
  • CRS (Citizens' Request)
  • Call 3-1-1

If you have made a service request and you feel if it has not been addressed properly, contact either:

M. Khara - City Engineer
M.Khara@RichmondGov.com
Phone : 804-646-5413


Tom Flynn - Transportation Engineer
Thomas.Flynn@RichmondGov.com
Phone: 804-646-3435


Bobby Vincent – Interim Deputy Director of Operations
Bobby.Vincent@RichmondGov.com
Phone: 804-646-6444


If you have been unable to reach our executive staff or if you require additional assistance, please contact the DPW Director:

James A. Jackson - Director
Jacqueline.Howie@RichmondGov.com
Phone: 804-646-3702

Contact Information:

Dept of Public Works
City of Richmond
900 E. Broad St., Suite 704
Richmond, VA
23219 USA
Map It
Hours: Monday -Friday
8 a.m. - 5 p.m.
Customer Care Center: 3-1-1

311

Logo for 311

If you have any questions, please call the City’s Customer Care Center at 3-1-1 or (804) 646-7000

Visit our Twitter Page

This is a print version of the webpage. The navigation of the site has been removed through the print css. If you require a printout of the page as it looks in your browser, please use screen capture.