Last Updated: 2011-03-01

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Each phase of your retirement life is and will be different, with its challenges and what-ifs. Some you might expect, while others might be surprising. We care about helping you to prepare yourself for those what-ifs. We care about customer satisfaction as it relates to your Richmond Retirement System (RRS) benefits. We hope this will make all the difference.

This section of the Richmond Retirement System website was designed just for you. Please visit often as we will make changes as they occur to keep you informed. If we can make your experience or next visit to the site better, just tell us.

Requests for benefit information, like a duplicate 1099-R, income verification and check stubs, should be made to the Richmond Retirement System via the Benefit Information Request Form. Once received the Richmond Retirement System will process your request within five business days and make it available to you through your selected method of delivery, such as office pick-up, U.S. mail or fax.

Contact Information:

Richmond Retirement System
City of Richmond
730 E. Broad Street, Suite 900
Richmond, VA
23219 USA
Phone: (804)646-5958
Fax: (804)646-5299

Toll-Free (Outside Central Virginia): (888)288-2781
Office Hours: By Appointment Only
Monday - Friday
8:00 a.m. - 5:00 p.m.
Walk-in Visits:
Monday - Friday
10:00 a.m. - 12:00 p.m.
and 1:00 p.m. - 3:00 p.m.

More Contact Information

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