Last Updated: 2009-10-09

Hours of Operation and Visitation at the City Jail

What are the Richmond City Jail's Business Hours of Operation?

Administrative offices are open from 8 a.m. to 4 p.m. Mondays through Fridays.

When does jail resident Visitation occur?

Visitation occurs on Tuesday, Wednesday, Thursday, and Saturday.

Time FrameHours
Morning Visits9 a.m. to 11 a.m.
Afternoon Visits1 p.m. to 3 p.m.
Evening Visits6 p.m. to 9 p.m.
When can attorneys visit?

9 a.m. to 9 p.m.

Sending Correspondence to a jail resident

How can I write to a jail resident at the Richmond City Jail?

Send mail addressed in the following format:
(jail resident's First and Last Name, Jail Number)
Richmond City Jail
1701 Fairfield Way
Richmond, VA 23223

Visitation and jail resident Accounts

How can I put money on a jail resident account?

You may use Western Union or come to the Jail and deposit money into the kiosk in the front lobby.

How can I find out whether someone is in the Jail?

Call the Information Desk at (804)646-4464.

What information do I need to find out whether someone is in the Jail?

Their first and last name - no nickname or aliases.

How often can a jail resident have visits?

Jail residents are allowed one visit every seven days.

How many people can be on a jail resident's visitor list?

Jail residents may have a maximum of three people on their visitor list.

How many visitors can a jail resident have at one time?

A jail resident may have a maximum of three visitors at one time.

Are children included in the count of visitors?

Children under 16 years of age may visit with a jail resident and not be counted in the number of visitors.

Is identification necessary to visit a jail resident?

Yes. Identification is mandatory for all visitors over age 16.

Is there a dress code for visitors?

Sheer clothing and revealing clothing are not allowed. Profane words or images on clothing are not allowed.

Records & Classification

How long does it take for someone to be classified?

Generally, it takes 72 hours.

My son / daughter is currently incarcerated at RCJ and is on bond in Henrico General District Court. He has court on (any date). How does he get to court?

It is the responsibility of the individual on bond for a specific court to communicate with the respective court that he / she is currently incarcerated. Often, this is best accomplished by a family member.

How does a PB-15 (Probation Officer Warrant) get "lifted"?

Probation Officer is the only person authorized to "lift" remove a PB-15.

My son / daughter was released from court today at 9:15 a.m. It is 11 a.m. and I'm at the Jail. When is he / she going to be released?

All jail residents that go to court are released from the Richmond City Jail. Jail residents are not returned from court individually. Most jail residents begin to return to the Jail after 12 p.m. From return to release, it usually takes at least two hours.

How do I pay the money owed for back child support?

All payments must be made directly to the court in the form of cash or certified check.

What jail resident information can not be provided?

  • Projected release date of jail residents
  • attorney information
  • court dates for charges that are continued general
  • names on individual visitation lists

General Jail Operations

What are common telephone numbers requested by the public?

Department / AreaPhone Number
Richmond Police Dept(804)646-6718
Circuit Court One(804)646-6553
Circuit Court Two(804)646-8470
District Court One(804)646-6677
District Court Two(804)646-8990
Traffic Court (Northside)(804)646-6431
Juvenile Domestic Court(804)646-2942
Department of Corrections
General Information
Richmond Magistrate(804)646-6872
Probation & Parole District One(804)786-0251
When is the jail resident Carwash open?

The car wash is open on Mondays, Wednesdays, and Fridays from 8:30 a.m. to 10:45 a.m. and from 1 p.m. to 4 p.m.

How does a Trustee working in Staff and Support (the division that uses the largest number of trustees) receive extra good time?

The trustee must perform tasks that he normally does not perform during his regular working hours. A letter is then submitted to the Sheriff from the Commander of the Staff and Support Division requesting the extra good time.

Medical and The Jail

Can a friend or family member call the Jail to receive jail resident medical information?

Health Insurance Portability and Accountability Act (HIPAA) of 1996 law does not allow us to give out any information on the medical condition of our residents without their written consent.

Must jail residents use only the Jail's medical doctor or are there other options?

All residents have the right to use medical services provided by the Richmond Sheriff's Office or they may have a licensed physician or dentist of their choice to come to the facility and provide services at the expense of the resident.

Are jail residents able to take any narcotic or psychotropic medicines with them upon release?

When residents are released from the facility for time served, the Jail does not release narcotics or psychotropic medications.

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