The Second Responder Unit was started in 1997 in response to the city's efforts to reduce crime and improve customer service.
Social workers are located in the Richmond Police Department's precincts and respond to any call when dispatched by 911
operators or when requested by officers at a scene. Second Responders provide citizens with on-scene support in critical
situations and determine what services are needed. They may refer the citizen to a specific Social Services program or assist
the citizen with connecting to community resources.
In situations where a child or family member is at risk, social workers will
intervene immediately to ensure the child's and/or family's safety. Safety planning will be done as needed, and counseling may
be provided immediately in order to resolve the parenting issue until the citizen can contact an agency worker during normal
business hours.
Second Responders are available 365 days a year between the hours of 3 p.m. and 8 a.m. They may be contacted at the
locations below and are available to respond to any portion of the city of Richmond.
1st Precinct
2501 Q St
(804)646-3618
- Church Hill
- Fulton
- Union Hill
- Oakwood
- Oak Grove
- Blackwell
- Manchester
- Brown's Island
- Shockoe Slip
- Shockoe Bottom
- Hillside
- Whitcomb
- Mosby
- Fairfield
- Creighton
- Woodville
2nd Precinct
177 E. Belt Blvd
(804)646-8184
- Swansboro
- Broad Rock
- McGuire
- Belmont Woods
- Southwood
- Warwick
- Pocoshock
- Woodhaven
- Elkhardt
- Walmsley
- Deerbourne
- Cherry Gardens
- Cofer
- Cullenwood
- Jeff Davis
- Commerce Road Industrial Area
- Davie Gardens
- Bellemeade
3rd Precinct
301 S. Meadow St
(804)646-1947
- Westhampton
- Country Club of Virginia
- Mary Munford
- Malvern Gardens
- Stratford Hills
- Stony Point
- Huguenot
- Windsor Farms
- Museum District
- Southhampton
- Carytown
- Three Chopt
- Chippenham Forest
- Gravel Hill
- Jahnke
- Westover Hills
- Woodland Heights
- Forest Hill
- Midlothian
- Randolph
- Maymont
- The Fan
4th Police Precinct
2219 Chamberlayne Ave
(804)646-3983
- Gilpin
- Barton Heights
- Highland Park
- Providence Park
- Highland Terrace
- Green Park
- Magnolia Industrial Center
- Carver, Newtowne West
- Scott's Addition
- Brookland Park
- Edgewood
- Ginter Park
- Washington Park
- John Marshall
- Sherwood Park
- Bellevue
- Laburnum
- Chamberlayne Industrial Center
- Virginia Union
- Gambles Hill
- Oregon Hill
- Downtown
