Civilian of the Month

Jackie Crotts’ official title is CAD Administrator, but the title only captures a fraction of what he does for DEC on a daily basis.

He has been and remains instrumental in the procurement of our updated CAD system. Crotts has helped reduce the amount of time it takes for a call taker to enter an emergency call.

As a result of his research efforts and recommendations, the City of Richmond has saved more than $90,000 in hardware and maintenance expenditures. This savings was accomplished as a result of Crotts’ keen ability to identify redundant equipment maintenance costs and his skill at conducting vendor negotiations.

Crotts’ financial savvy also has paid off with a $400,000 reduction in the cost of replacing our E-911 phones and consoles.

Keep up the great work, Jackie

Previous Civilian Employees of the Month

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